Last updated: 14.04.2026

These terms exist to ensure clarity, care, and a considered experience at every step.

These Terms and Conditions govern your use of the Maison Manni website and the purchase of products from us. By accessing our site or placing an order, you agree to these terms.

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1. About Us

Maison Manni is a brand offering scent-based products designed to shape atmosphere and experience.

For any enquiries, please contact:
info@maisonmanni.com

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2. Products

We take care to ensure that all product descriptions, images, and details are accurate.

However:
• Slight variations in colour, finish, or packaging may occur
• As our products are handcrafted, minor differences are part of their character

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3. Orders

By placing an order, you confirm that:
• All information provided is accurate
• You are authorised to use the payment method

We reserve the right to refuse or cancel any order if necessary, including in cases of suspected fraud or product availability issues.

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4. Pricing & Payment

All prices are listed in GBP (£) and include VAT where applicable.

Payment must be made in full at the time of purchase.

We reserve the right to update pricing at any time.

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5. Delivery

Delivery times and costs are outlined on our Delivery page.

While we aim to meet all estimated delivery times, delays may occur due to external factors beyond our control.

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6. Returns & Refunds

Our Returns & Refunds policy forms part of these Terms and Conditions.

Please refer to our Returns & Refunds page for full details.

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7. Faulty or Damaged Goods

If your item arrives faulty, damaged, or not as described, please contact us promptly.

You may be entitled to a repair, replacement, or refund in accordance with your legal rights.

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8. Use of Products

Maison Manni candles must be used responsibly.

We are not liable for:
• misuse of products
• failure to follow safety guidance
• damage caused by improper use

Always burn candles in accordance with standard safety practices.

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9. Intellectual Property

All original content on this website, including Maison Manni branding, text, product names, imagery, designs, and overall presentation, is the property of Maison Manni and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any Maison Manni content without prior written permission.

This website may include third-party content, services, or platforms, including Spotify embeds and music. All rights to such content remain with their respective owners. Maison Manni does not claim ownership of any third-party content.

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10. Liability

To the fullest extent permitted by law, Maison Manni shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these terms excludes or limits your legal rights.

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11. Privacy

Your use of this website is also governed by our Privacy Policy.

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12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.