Delivery & Shiping

Last updated: 15 April 2026

At Maison Manni, each order is prepared with care and intention. Below you will find details on how we handle delivery.

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Shipping Rates

We offer the following delivery options within the United Kingdom:

  • Free standard delivery on orders over £75
  • £3.50 standard delivery on orders under £75


Shipping costs are calculated and displayed at checkout.

Processing Time

All orders are processed within 1–3 working days (excluding weekends and public holidays).

During busy periods, processing times may be slightly extended. If this occurs, we will notify you.

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Delivery Time

Once dispatched, orders are typically delivered within:

  • 2–4 working days (UK standard delivery)

Please note that delivery times are estimates and may vary depending on courier services and external factors.

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Order Tracking

Where available, tracking information will be provided once your order has been dispatched.

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Delivery Address

Please ensure that your shipping details are correct at checkout.

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Maison Manni cannot be held responsible for:

  • incorrect addresses provided at checkout
  • delays or losses resulting from incorrect information

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Missed Deliveries

If a delivery attempt is missed, the courier may:

  • attempt redelivery
  • leave the parcel in a safe place
  • hold the parcel at a local depot

It is the customer’s responsibility to follow courier instructions to rearrange delivery or collection.

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Delays

While we aim to deliver within the estimated timeframes, delays may occur due to circumstances beyond our control, including:

  • courier delays
  • weather conditions
  • peak periods

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Maison Manni is not liable for delays caused by third-party delivery services.

Lost or Damaged Items

If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us at:

info@maisonmanni.com

within 7 days of the expected delivery date. We will review the situation and work with you to resolve it appropriately.

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Contact

For any delivery-related enquiries, please contact:

info@maisonmanni.com